Cindy Kasanmoeseni talks with Nicole Bon about leadership, retention, culture, and why hospitality still needs deeply human HR. From AI to talent shortages, Nicole shares what leaders must do now to build teams people want to join and stay in.

Human-first talent development is hospitality's competitive edge. Marcel Petzold of Marriott International shares practical strategies for managers to coach, retain, and scale talent, plus real-world tips on internal mobility and emotionally intelligent leadership. Essential listening for people leaders.

Cindy Kasanmoeseni, Head of HR at Corendon Hotels & Resorts, shares how hotels can attract and retain top talent in a competitive market. From ditching outdated hiring methods to creating a culture employees love, this episode is packed with game-changing insights for hospitality leaders. Want to win the talent war? Tune in now!

Von Nelson, HR Director at DoubleTree Hilton in Portland, shares his insights on why turnover is a major challenge in hospitality, how it impacts the guest experience, and what role AI will play in the future of human resources.

From intimate events in luxury hotels to meetings with leaders at KSL Capital and Mandarin Oriental, Alexander Shaw, Director of Real Estate at Aviary Consulting, shares how relationships, industry insight, and personal branding are shaping hotel recruitment, and his goal to make Aviary the top firm worldwide.