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The Real Competitive Landscape

Independent hotels or chains

Roundtable host:
Balve Bains

Digital roundtable with hospitality professionals

April 22 · Session 1
April 29 · Session 2

guestjourney

Chains are going boutique. Independents are under pressure. Who's actually winning?

Chains are launching boutique brands and going after the traveler that used to choose independents. Independents say they offer something chains never can.
But is that still true in 2026?

This is not a panel where everyone nods along. We want honest disagreement, real perspectives, and the kind of conversation that creates clips people actually share.

Roundtable subjects

Where independents
still win

Experience, loyalty, and local knowledge. Are these advantages still real, or just good marketing?

Distribution & the loyalty machine

OTAs, points programs, and direct booking. Can an independent really compete with a chain's infrastructure?

Soft brands: bridge
or trap?

Autograph, Unbound, Curio - the promise is the best of both worlds. Is that still true five years in?

Strategy or Stubbornness?

At some point, staying independent stops being a vision and starts being the reason you're losing ground. Where's the line?

Does the Guest Even Care?

Price, location, reviews. Maybe the whole independent vs. chain debate is irrelevant to the person actually paying.

If you started a
hotel tomorrow...

Independent or branded? Every GM in this room gives a different answer.

Industry Experts at the Table

These professionals bring diverse expertise and perspectives to the roundtable, ensuring a rich and meaningful discussion.

Murray Scott

General Manager

Tom Srandberg

General Manager

Klaus spiekermann

General Manager

want to join
the discussion?

matthijs jansen

General Manager

Frank prasmo

General Manager

Panagiotis Kalogeridis

General Manager

Massimo Scarpata

General Manager

Roundtable Independents vs Chains