Latest episodes
NEWEST FIRSTBiologically combative: when hotel design works against the guest
“You can't design biologically combative spaces.”
24 Sept 2026 · 51 minHow a hybrid lease creates hotel value: the Tivoli Oriente case
“It will not change your ADR, but it helps with your tenant engagement and your employee satisfaction.”
23 Sept 2026 · 28 min
Sleep as a KPI: what hotels get wrong about guest recovery
“Sleep is the one thing every guest is going to do in your hotel.”
20 Aug 2026 · 57 minResponding to adversity: resilience, leadership, and purpose
“I don't think people realize that they're already resilient.”
19 Aug 2026 · 30 min
Fewer rooms, more value: repositioning La Pérouse in Nice
“You cannot be a good investor if you are not a good asset manager.”
21 Jul 2026 · 41 minOur hosts
Practitioners, not presenters. Every series is hosted by someone who does the job.
Arjan Eikelenboom
Founder · the Future of Hospitality
Tim Boersma
Revenue manager · RoomPriceGenie
Cesar Wurm
SVP member strategy · ALHI
Anemoon Schepel
Senior lecturer · Hotelschool The Hague
Cindy Kasanmoeseni
HR manager · Corendon
Ramon Reyes
General manager · Omni Hotels
Luc Boschmans
Asset management
Brian Hicks
CEO · HSMAI
Joost de Graaf
Head of hospitality · Aedes
Alon Shkuri
Founder · guestjourney.ai
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