Latest episodes
NEWEST FIRSTContainer for recovery: why the room matters more than the spa
“Treating the room as a container for recovery.”
28 Oct 2026 · 46 min
Biologically combative: when hotel design works against the guest
“You can't design biologically combative spaces.”
24 Sept 2026 · 51 min
How a hybrid lease creates hotel value: the Tivoli Oriente case
“It will not change your ADR, but it helps with your tenant engagement and your employee satisfaction.”
23 Sept 2026 · 28 min
Sleep as a KPI: what hotels get wrong about guest recovery
“Sleep is the one thing every guest is going to do in your hotel.”
20 Aug 2026 · 57 min
Responding to adversity: resilience, leadership, and purpose
“I don't think people realize that they're already resilient.”
19 Aug 2026 · 30 minFrom the newsdesk
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Our hosts
Practitioners, not presenters. Every series is hosted by someone who does the job.
Arjan Eikelenboom
Host · the Future of Hospitality
Tim Boersma
Revenue manager · RoomPriceGenie
Cesar Wurm
SVP member strategy · ALHI
Anemoon Schepel
Senior lecturer · Hotelschool The Hague
Cindy Kasanmoeseni
HR manager · Corendon
Ramon Reyes
General manager · Omni Hotels
Luc Boschmans
Asset management
Brian Hicks
CEO · HSMAI
Joost de Graaf
Head of hospitality · Aedes
Alon Shkuri
Founder · guestjourney.ai
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