Shaping tomorrow by understanding today
Hospitality is shaped by people at every level, across roles, hotels, and regions. Through authentic conversations, the Future of Hospitality explores the bigger picture, with deeper perspectives unfolding through focused series.
Featured guests
Making Talent Development Stick In Hospitality
Human-first talent development is hospitality's competitive edge. Marcel Petzold of Marriott International shares practical strategies for managers to coach, retain, and scale talent, plus real-world tips on internal mobility and emotionally intelligent leadership. Essential listening for people leaders.
Marcel Petzold
Director of Talent Development
Hospitality careers aren’t a straight line
Hospitality careers aren’t linear, and Tarji Carter proves it. From hotels to franchising, Tarji shares how resilience, integrity, and relationships shaped her journey. A raw conversation about ownership, leadership, and betting on yourself when the path isn’t clear.
Tarji Carter
CEO
Purpose Over Process: Leading Luxury Hospitality
Yaron Jansen of De l'Europe reflects on two decades in luxury hospitality. He shares lessons on direct leadership, operational rigour and keeping teams accountable while nurturing a service-minded culture. Practical perspectives for leaders facing change, technology and high expectations.
Yaron Jansen
Director of Operations
our hosts
Private leadership sessions for hotel executives
A limited number of in-person sessions for hospitality leaders. Closed rooms, honest dialogue, and shared experience. Details coming soon.