Shaping tomorrow by understanding today
The industry is built on people; leaders, rising stars, GMs, front desk hosts, and consultants. Each with unique experiences and lessons to share. This podcast brings them together. From frontline moments to boardroom decisions, we uncover the perspectives shaping tomorrow’s hospitality. Listen, learn, and get inspired.
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Regenerative Hospitality & Wellbeing (Roundtable)
What does regenerative hospitality really mean for the people living it every day? This episode explores how wellbeing, culture, and human connection are redefining the future of hospitality work, and how the next generation is reshaping the industry from the inside out.
Hotelschool The Hague & Alhi
Roundtable
Intent Over Attention: Direct Bookings For Hotels
How will TikTok, creators and AI agents reshape bookings? Serge Berezhnoy of InsightArc reveals how hotels can decode guest intent, leverage authentic creators over big influencers, and win direct bookings with real-time personalization. A practical guide to staying in control as distribution shifts.
Serge Berezhnoy
Founder
Hiring isn’t your only problem
Heather Dwyer explains how a hotel layoff sparked Consiére, her consulting and staffing business that helps hotels rebuild teams and retain knowledge. She offers practical tips on upskilling, onboarding and sales mindset. Essential for hospitality pros planning a pivot or strengthening operations.
Heather Dwyer
President & Hospitality Consultant
Upcoming series
Each series explores one defining topic in hospitality, featuring in-depth conversations with the leaders shaping how hotels operate, innovate, and grow.