News
27 ARTICLES
When the System Fails, the Experience Begins
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Hotel revenue management: From Rates to Commercial Lead
Learn hotel revenue management strategies to boost NOI, align sales, marketing, and operations, and leverage AI for faster pricing decisions.
7 Apr 2026 · 5 MIN
Hotel Revenue Management: Chains vs Independent Hotels
Hotel revenue management: simple segmentation, smart distribution and data-driven tips to boost margins for chain and independent hotels.
10 Mar 2026 · 5 MIN
Apero concept restaurant: Designing Relaxed, Local Hospitality
Discover Canape Apero’s apero concept restaurant: small plates, cocktails & zero-waste ideas to boost guest experience and revenue.
23 Feb 2026 · 5 MIN
Hotel Talent Development: Managers, Coaching & Retention
Hotel talent development at Marriott International: human, practical strategies to coach leaders, boost retention, and make learning stick.
29 Jan 2026 · 5 MIN
Hospitality Franchising: Path to Inclusive Ownership
Discover hospitality franchising insights from The Franchise Player: how to start, find the right brand, and build resilient success.
26 Jan 2026 · 5 MIN
Luxury Hotel Leadership: Balancing Standards and Purpose
Learn luxury hotel leadership secrets from De l’Europe’s operations director on culture, standards and building high-performing teams.
21 Jan 2026 · 4 MIN
Hotel receptionist: How to Lead the Guest Experience
Hotel receptionist secrets: boost guest experience, upsells, and team leadership tips from luxury hospitality insiders.
12 Jan 2026 · 5 MIN
Hotel Revenue Management: Data-Driven Tips for Independents
Hotel revenue management tips from RoomPriceGenie: shift from gut to data, boost ADR and occupancy with practical pricing strategies.
1 Jan 2026 · 5 MIN
Hotel Guest Intent: Turn TikTok Attention Into Bookings
Boost direct bookings by decoding guest intent: TikTok, AI agents and personalization strategies hotels need now.
6 Dec 2025 · 5 MIN
Hotel Staff Training: Build Loyal, High-Performing Teams
Hotel staff training: upskill, onboard and retain teams post-COVID. Practical strategies to boost service, morale and revenue.
2 Dec 2025 · 4 MIN
Guest-Centric Hotel Design for Relaxed Luxury Hotels
Explore guest-centric hotel design that blends relaxed luxury, intuitive tech and empowered staff to create memorable stays.
18 Nov 2025 · 5 MIN
Hotel Data Analytics: STR Insights to Drive Hotel Strategy
Hotel data analytics insights from Smith Travel Research: trends, forecasting tips and AI strategies to boost revenue. Read more
13 Nov 2025 · 5 MIN
Hotel Wellness Strategy: Touchless & Personalized Luxury
Explore a hotel wellness strategy with touchless therapies, sleep optimization, and personalized luxury for transformative stays.
28 Oct 2025 · 5 MIN
Hotel Leadership: Cultivating Generous Hospitality
Hotel leadership insights to revive hospitality: learn how to create memorable guest experiences, build resilient teams, and lead with empathy.
23 Oct 2025 · 4 MIN
Hotel Guest Experience Lessons From Brightline
Discover hotel guest experience principles that transformed train travel into loyal customers. Lessons from Brightline Trains Florida
23 Oct 2025 · 5 MIN
Hostel OTA Optimization: Hostels’ Guide to Better Bookings
Hotel OTA optimization: Boost hostel bookings with better photos, savvy descriptions and reviews. Quick actionable tips.
16 Oct 2025 · 4 MIN
Regenerative hotels: How Safaris Teach Hospitality
Explore regenerative hotels: safari insights on blending luxury with community impact and actionable steps hotels can take.
15 Oct 2025 · 5 MIN
Hotel development policy: Quality over Quantity in Amsterdam
Discover hotel development policy insights to ease overtourism in Greater Amsterdam and unlock quality growth beyond the city core.
12 Oct 2025 · 5 MIN
Hotel social media strategy: Storytelling that Builds Trust
Hotel social media strategy: use authentic storytelling, stop ghosting, and turn staff culture into bookings. Learn how.
5 Oct 2025 · 5 MIN
Hotel Strategy: High-Tech, High-Touch Boutique Tips
Discover strategic hospitality tips to future-proof your boutique hotel with high-tech, high-touch tactics and AI-ready strategies.
4 Oct 2025 · 4 MIN
LGBTQ friendly hotels: Safe Stays & Inclusive Hospitality
Explore IGLTA insights on safe travel, conferences, mentorship and finding LGBTQ friendly hotels worldwide, discover how to travel safer and smarter.
4 Oct 2025 · 5 MIN
Hotel Management Education: Building Host-Ready Leaders
Hotel management education reimagined at Hotel Management School Leeuwarden: real-world learning, hostmanship, and AI-ready students.
4 Oct 2025 · 5 MIN
Why Are Hotels Such an Easy Target for Hackers
Hotels are increasingly being targeted by cybercriminals, largely due to weak cybersecurity practices, even in many high-end properties. In fact, according to a 2022 report, nearly 30% of all data breaches in the hospitality industry are linked to vulnerabilities in Wi-Fi networks. Hackers often exploit unsecured Wi-Fi, outdated systems, and human error to gain access […]
18 Aug 2025 · 5 MIN
Why High Turnover is Hurting Guest Experiences in Hotels
Turnover refers to the rate at which employees leave a business and are replaced by new hires. In the hospitality industry, turnover rates are notoriously high, often surpassing those of other industries. According to the Bureau of Labor Statistics, the turnover rate in the hospitality sector in the United States reached around 73% in 2022. […]
18 Aug 2025 · 4 MIN
The Biggest Mistake Hotels Make in Hospitality Sales
The world of B2B sales in the hospitality industry is evolving faster than ever. What once revolved around traditional relationship selling is now driven by technology and data. How can hotels ensure they don’t fall behind? In an era where innovation is no longer optional, it’s crucial for hotels to understand and leverage new tools […]
18 Aug 2025 · 3 MIN
Remco Groenhuijzen on Mövenpick’s ‘Heartists’ Approach to Hospitality
The hospitality industry is all about experiences, and under the leadership of General Manager Remco Groenhuijzen, Mövenpick Amsterdam exemplifies this mission by combining passion and precision to deliver exceptional guest experiences. Central to their strategy is the ‘Heartists’ approach, which encourages staff to embrace the art of hospitality and make each guest feel genuinely cared […]
15 Aug 2025 · 2 MINStay up to date
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