A new format from the Future of Hospitality

The Future Panel

The Future Panel is fifty people from hospitality, from the general manager to the front desk, answering one question a month about where hotels are going. You tap an answer and explain why in two minutes on your phone. We turn it into a subtitled clip and publish what the panel thinks.

Trend 2 of 10 for 2027AI runs the back of house →

How it works

01

One question, first Tuesday of the month

It arrives by email or WhatsApp, with one link. No call to plan, no studio.

02

Tap your answer, then say why

Pick an option, then record up to two minutes with your phone upright. Ten minutes a month in total.

03

Your clip within 48 hours

We cut it and add subtitles, ready for you to share.

04

The result goes live

In week four the question page goes live with the answers by role, your clip goes on LinkedIn with you tagged, and the result goes out in our Tuesday Briefing.

The first question

Will a guest still check in with a human in 2028?

  • Yes, always
  • Only in luxury
  • No, the phone does it

It belongs to trend 3 of our hotel trends for 2027: human service becomes the luxury. Read the trend

Who is on it

Management and the floor, side by side

The story is in the difference: what the boardroom expects next to what the front desk sees every day. So the panel mixes both, with everyone's role next to their answer.

General managersRevenueFront officeHousekeepingF&BOwnersStudents

What you get

Free

  • Your answer as a subtitled clip, yours to share
  • A LinkedIn post with you and your hotel tagged
  • A profile on the site with the Voice of the Future 2027 badge
  • Your view in the quarterly report on each topic

Join the Future Panel

Tell us your role and where you work. The first round is ten people: five from management, five from the floor. Know someone who should be on it? Send us their name too.

A supplier to hotels? Talk to us about partnering on a topic. Become a partner