Leadership & Strategy
6 ARTICLESField notes and frameworks on Leadership & Strategy from the people shaping hospitality.
Hospitality Franchising: Path to Inclusive Ownership
Discover hospitality franchising insights from The Franchise Player: how to start, find the right brand, and build resilient success.
26 Jan 2026 · 5 MIN
Luxury Hotel Leadership: Balancing Standards and Purpose
Learn luxury hotel leadership secrets from De l’Europe’s operations director on culture, standards and building high-performing teams.
21 Jan 2026 · 4 MIN
Hotel Leadership: Cultivating Generous Hospitality
Hotel leadership insights to revive hospitality: learn how to create memorable guest experiences, build resilient teams, and lead with empathy.
23 Oct 2025 · 4 MIN
Hotel development policy: Quality over Quantity in Amsterdam
Discover hotel development policy insights to ease overtourism in Greater Amsterdam and unlock quality growth beyond the city core.
12 Oct 2025 · 5 MIN
Hotel Strategy: High-Tech, High-Touch Boutique Tips
Discover strategic hospitality tips to future-proof your boutique hotel with high-tech, high-touch tactics and AI-ready strategies.
4 Oct 2025 · 4 MIN
Remco Groenhuijzen on Mövenpick’s ‘Heartists’ Approach to Hospitality
The hospitality industry is all about experiences, and under the leadership of General Manager Remco Groenhuijzen, Mövenpick Amsterdam exemplifies this mission by combining passion and precision to deliver exceptional guest experiences. Central to their strategy is the ‘Heartists’ approach, which encourages staff to embrace the art of hospitality and make each guest feel genuinely cared […]
15 Aug 2025 · 2 MIN