What do hospitality candidates actually look for before they apply, respond, or accept? In this episode, Kim Lohman from The Hospitality Recruiters breaks down what drives candidate decisions today, from salary and flexibility to communication and job ad quality. A practical listen for anyone hiring in hospitality.
Kim LomanFounder
KEY TAKEAWAYS
01
Write vacancy as a story
Start job ads with who you are, what you offer and two colleague quotes, and move requirements to the bottom. Avoid buzzwords and trendy titles; clear role naming and storytelling boost visibility and conversion.
02
Recruit before roles open
Plan and source before vacancies hit. Use ATS, employee referrals and local networks to keep a ready pipeline. Make retention the recruitment strategy to cut understaffing, emergency hires and service loss.
03
Verify profiles, personalise hiring
Develop verified candidate profiles and richer job pages. Invest in tools that validate skills and showcase personalised videos from hiring managers to improve candidate trust, onboarding and long-term fits.
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Communication is not just what you say. It's mostly what you don't say.
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EPISODE · 50 MIN
Kim LomanFounder
